Shipping policy
At DynoScents, we strive to provide fast, reliable, and transparent shipping for every order. Please review the details below to understand our shipping rates and delivery coverage.
United States Shipping
We offer simple and transparent shipping rates within the United States.
-
Orders under $150: $5.99 flat-rate shipping
-
Orders over $150: Free shipping
All orders are processed and shipped from our fulfillment center once payment is successfully completed.
Shipping to Canada, Mexico, Puerto Rico, Alaska & Hawaii
For orders shipped outside the continental United States but within North America, the following rates apply:
-
Orders under $150: $19.99 flat-rate shipping
-
Orders over $150: Free shipping
These rates apply to orders shipped to:
-
Canada
-
Mexico
-
Puerto Rico
-
Alaska
-
Hawaii
Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Delivery times may vary depending on your location and carrier conditions, but most orders arrive within 3–7 business days after shipment within the United States.
International shipments to Canada and Mexico may take 5–10 business days, depending on customs processing.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can monitor your delivery.
Incorrect Addresses
Please ensure that your shipping address is correct before completing your order. DynoScents is not responsible for delays or lost packages caused by incorrect or incomplete shipping addresses.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact our support team so we can assist you in locating your shipment.
Contact Us
If you have any questions regarding shipping or your order, please contact our support team and we will be happy to assist you.